Shipping Charges
Shipping and Handling for the Continental U.S.
| Order Total |
Shipping Cost |
| $25.00 and under |
$5.95 |
| $25.01 to $50.00 |
$9.95 |
| $50.01 to $100.00 |
$12.95 |
| $100.01 to $200.00 |
$15.95 |
| $200.01 and up |
$19.95 |
Rush Deliveries require an additional $15 charge, please see Rush Orders section below for details. For Next Day shipping prices or costs for shipping orders outside the 48 Continental United States, please contact Customer Service.
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Regular
Delivery Charges
Regular delivery charges apply to the 48 contiguous
United States (including Puerto Rico, Guam, Hawaii, Alaska,
and Canada).
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Free Shipping Offer
Free Shipping on merchandise orders of $100.00 or more! 'Merchandise' does not include charges for gift-wrap,
rush delivery or any applicable sales tax or other taxes.
Catalog items designated as Special Order do not qualify
for free
shipping. International orders do not qualify for
free shipping. Rush delivery charges, if selected, will
apply. Stooge Club
Memberships do qualify as a Merchandise purchase
and will be applied to the $100.00 minimum purchase requirement
to
qualify for free shipping.
Free Shipping is available to Continental U.S. destinations
only via FedEx Ground. To qualify for free shipping, the total
merchandise order after the Stooge Club Discount and any coupons applied
must equal or exceed $100.00. Please call Customer Service
at 1-800-378-6643 if you have any questions about the free shipping offer or need any other assistance.
Free Shipping Offer expires June 30, 2008.
[Back To Top] Free Shipping - Backorder Items
Free Shipping qualification is calculated from qualifying
merchandise purchases per the original order. If an item
(or items) from the original order become a back order
item (or items) and such item (or items) is/are subsequently cancelled
by the purchaser; and the aggregate amount of the original
order becomes less than the qualifying amount necessary
for free shipping, then regular shipping charges will
apply to
the recalculated original order amount.
[Back To Top] Rush Orders
If you would like your order to be rushed (delivered
2nd business day after date of our receipt of your order)
simply check the "Rush Order" box at the time of
check out and click on recalculate to recalculate your order
amount to include the rush order fee of $15.00. Please note
if your order has a back ordered item, all available items
will be shipped "rush" and the remaining back ordered
item(s) will be shipped via USPS or regular ground UPS. All
"rush" orders must have a street address. "Rush"
orders will not be delivered to P.O. box addresses. International
orders are not eligible for "Rush" delivery. (Puerto
Rico, Guam, Hawaii, Alaska and Canada are also not eligible
for "Rush" order delivery
[Back To Top] International Orders
Please note International Orders include all countries
outside of the 48 contiguous United States, excluding Puerto
Rico, Guam and Canada (click here for Shipping Charges to Canada). All international orders will have
an additional $35 added to regular delivery charge. For questions
concerning international orders, please call (818) 543-0778
or send an e-mail to our Customer
Service Center.
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Canadian Orders
All Canadian orders will incur an additional $15 charge. For questions
concerning Canadian orders, please call (818) 543-0778
or send an e-mail to our Customer Service Center.
Gift Wrapping
Gift wrapping is available. All gift
wrapping will include a gift card. If you provide
a message for gift wrapping in the designated message box
in the shopping cart, we will write it in for you. For all
gift deliveries, delivery address must be provided in shipping
information, otherwise gift will be delivered to billing
address.
[Back To Top] Gift Certificates
Soitenly Stooges Gift Certificates with envelopes are
available in denominations of $10 (SGGC10)
and $25 (SGGC25). Gift certificates
are sales tax free, however minimum regular delivery charge
applies to each delivery address. If it's a "rush"
order, please add an additional $15 to regular minimum delivery
charge to each delivery address. Sales tax will be calculated
at time of purchase of merchandise with gift certificates
(applies only to California residents).
[Back To Top] Backorders
Sometimes items become sold out and go on back order.
As soon as we receive your item(s) in our warehouse, we will
ship it right out to you. If you order here on the web, you
will be given the option of splitting your order which contains
available item(s) and item(s) on back order. If you split
your order, all available item(s) will ship immediately to
you in one order, and any back order item(s) will ship later
on a separate order. Separate shipping charges will apply
to each order. If you choose not to split your order, all
item(s) will ship together when item(s) on back order are
all ready to ship to you. (This will delay shipment of available
items to you, but may save you some shipping charges.) You
can check on the status of your back order by contacting our
Customer Service Center.
[Back To Top] Returns
If you made a mistake on the size of an item or you do
not like what you received, simply return the item to us within
thirty (30) days of receipt with your reasons for returning,
and we'll be happy to exchange or refund your money (Special
Orders excluded and excluding the cost of any return freight
charges). Due to copyright regulations, video, audio and software
titles that have been opened may only be exchanged for another
copy of the same title. If we make a mistake on shipping you
the wrong merchandise from what you ordered, please contact
our Customer Service Center
with an explanation within thirty (30) days, and we'll be
happy to exchange or refund your order, plus shipping charges
(Special Orders excluded). Please DO NOT return merchandise
without an RMA (return merchandise authorization) number.
To obtain an RMA number just call 1-800-3STOOGES or request
it via email at custserv@threestooges.com.
[Back To Top] Special Orders
All special orders have been designated with "SPECIAL
ORDER." If you are ordering a "SPECIAL ORDER"
item, you must call 1-800-3STOOGES for special delivery charges
and instructions.
[Back To Top] E-mail Policy
Your e-mail is important to identify you as a Soitenly
Stooges customer. Your e-mail and secret password give you
access to your Order Status and account information. We will
maintain privacy of your e-mail address information, and will
not grant access to third parties without your permission.
Soitenly Stooges will periodically update you on specials,
promotions and catalog information. If you prefer not to hear
from Soitenly Stooges by e-mail, please advise our Customer
Service Center.
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